Terms & Conditions

1. Agreement to these terms

These Terms & Conditions ("Terms") are an agreement between you ("you", "Client") and The Growth Maverick ("we", "us", "our"), a company registered at 8 The Green, Dover, DE 19901, USA. By using our website, submitting an enquiry, booking a call or purchasing a plan, you agree to these Terms. If you don't agree, please don't use the site or our services.

If you're agreeing on behalf of a company, you confirm you have the authority to bind that company, and "you" means that company.

2. Our services

We provide performance marketing and related services, which may include paid advertising management on platforms such as Meta and Google, creative strategy and production, conversion tracking and analytics setup, funnel and landing page work, reporting, and web design and development.

The exact scope, deliverables and cadence for your engagement are set by the plan you purchase and anything we agree in writing with you (a proposal, statement of work or email confirmation). Where a written scope conflicts with these Terms, the written scope governs for that engagement.

3. Eligibility

Our services are sold to businesses, not consumers, and you must be at least 18 years old and legally able to enter into contracts. You agree that the information you give us when enquiring or subscribing is accurate and current.

4. Plans, fees and billing

• Subscription plans. Our Launch, Growth and Scale plans are recurring subscriptions billed monthly or annually in advance, depending on the billing period you select at checkout.
• Setup fee. A one-time onboarding and setup fee may be added to your first invoice. It is shown at checkout before you pay.
• Payment processing. Payments are processed by Stripe. By subscribing, you authorise us and Stripe to charge your payment method for the recurring fee and any applicable setup fee, and you agree to Stripe's own terms. We don't store your card details.
• Automatic renewal. Your subscription renews automatically at the end of each billing period at the then-current rate until you cancel. Cancelling before a renewal date stops future charges.
• Failed payments. If a payment fails, we may retry it, and we may pause or suspend work until the account is brought current.
• Price changes. We may change our prices. Any change to your recurring fee takes effect from your next billing period and we'll give you reasonable notice first. Continuing after that means you accept the new price.
• Taxes. Fees are exclusive of any sales tax, VAT or similar taxes, which you're responsible for where applicable.
• Currency. Unless stated otherwise, all fees are in US dollars.

5. Advertising spend is separate

Our fees cover our services only. Media budget paid to advertising platforms such as Meta and Google is not included, is billed directly to you by those platforms on your own payment method, and remains your responsibility. You control your budgets and are liable for all charges incurred in your ad accounts, including any charges arising from a change you or a third party makes. Where you ask us to change budgets on your behalf, we'll act on your written instruction.

6. Cancellation and refunds

• Month to month. Our plans have no long-term lock-in and no exit fees. You may cancel at any time, effective at the end of your current billing period.
• How to cancel. Email jawwad@thegrowthmaverick.com from the address on the account. We'll confirm in writing. To avoid being charged for the next period, please cancel at least 3 business days before your renewal date.
• Access after cancellation. Services continue through the period you've already paid for. We don't provide prorated refunds for partial periods, and setup fees are non-refundable once onboarding work has begun.
• Annual plans. Annual subscriptions are paid in advance for the full term and are not refundable in part on cancellation, unless we agree otherwise in writing.
• Our right to end an engagement. We may cancel or decline to continue an engagement, and where we do so without cause, we'll refund the unused portion of any prepaid fee.
• Chargebacks. If you dispute a charge, please contact us first. We'd rather resolve it directly than through your bank.

7. Your responsibilities

Our work depends on what you provide, so you agree to:

• Give us timely access to the ad accounts, analytics properties, tag managers, website, hosting and other systems we need, and keep ownership of those accounts in your own name.
• Supply accurate brand assets, product information, pricing, offers and approvals, and respond to requests for feedback and approvals within a reasonable time.
• Ensure everything you give us, and everything you sell, is lawful, accurate, not misleading, and doesn't infringe anyone's rights.
• Comply with the policies of the advertising platforms we run campaigns on, and with all laws applicable to your business, including advertising, consumer protection, privacy and e-commerce rules.
• Maintain your own privacy policy, cookie notices and consent mechanisms for your website and customer data.
• Keep your account credentials secure and tell us promptly of any unauthorised access.

Delays caused by missing access, assets or approvals may extend timelines, and they don't entitle you to a fee reduction or refund.

8. No guarantee of results

Advertising results depend on many factors outside our control, including your product, pricing, offer, website, market conditions, competition, seasonality and the platforms' own algorithms and policies. We do not guarantee any specific result, including any level of revenue, return on ad spend, cost per acquisition, ranking, traffic or conversion rate. Case studies, testimonials and performance figures on this site describe past results for specific clients and are not a promise or prediction of what you will achieve.

9. Third-party platforms

We are an independent company. We are not affiliated with, endorsed by or sponsored by Meta, Google or any other advertising platform. All trademarks belong to their respective owners. Those platforms set their own policies and may change features, pricing, algorithms, or reject, restrict or suspend accounts, ads or assets at any time, at their discretion. We're not responsible for their decisions, outages or data accuracy, and a platform action affecting your account is not a breach of these Terms by us.

10. Intellectual property

• Your materials. You keep ownership of your brand assets, content, data and anything else you supply, and you grant us a licence to use them for the purpose of delivering the services.
• Deliverables. On full payment of the fees due for the relevant work, you own the final custom deliverables we produce for you, such as ad creative, copy and custom website code, unless we agree otherwise in writing.
• Our materials. We keep ownership of our own methods, frameworks, templates, internal tooling, know-how and any pre-existing or reusable components, and we grant you a non-exclusive, perpetual licence to use those components as embedded in your deliverables.
• Third-party assets. Deliverables may include stock media, fonts, plugins or open source components licensed from third parties, and your use of them remains subject to those licences.
• Site content. The content of this website, including text, design, graphics and logos, is owned by us or our licensors and may not be copied or reused without permission.
• Showcase rights. Unless you tell us in writing not to, we may reference your business name and logo and show non-confidential work we produced for you in our portfolio, case studies and marketing.

11. Confidentiality

Each of us may receive non-public information from the other. Both of us agree to keep that information confidential, use it only for the engagement, and protect it with reasonable care. This doesn't apply to information that is public through no fault of the receiving party, was already known, is independently developed, or must be disclosed by law.

12. Term, suspension and termination

These Terms apply from the moment you first use the site or purchase a plan and continue until your subscription ends. Either of us may terminate an engagement in line with section 6. We may suspend or terminate services immediately if you fail to pay, breach these Terms materially, misuse the services, or if continuing would expose us to legal or platform risk. On termination, you remain liable for fees accrued up to the end of your paid period, and we'll cooperate reasonably to hand over access, assets and account admin rights you own.

13. Acceptable use of the website

You agree not to misuse this site, including by attempting to gain unauthorised access, probing or scanning it, interfering with its operation, scraping it at scale, submitting automated or fraudulent form submissions, or using it to send spam or unlawful content. We may block access and take further action where necessary.

14. Disclaimers

The website and the services are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the site or services will be uninterrupted, error-free or secure. Content on this site is general information, not legal, financial, tax or professional advice.

15. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, lost business opportunity or loss of goodwill, even if advised such damages were possible.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the services is limited to the total fees you paid us in the three months immediately before the event giving rise to the claim. For the avoidance of doubt, our liability does not extend to advertising spend paid by you to third-party platforms. Nothing in these Terms limits liability that cannot lawfully be limited, including for fraud or wilful misconduct.

16. Indemnity

You agree to indemnify and hold us harmless from claims, damages, losses and reasonable costs arising from your products or services, materials or claims you asked us to advertise, your breach of these Terms or of any law or platform policy, or your handling of customer data.

17. Communications

When you submit an enquiry or book a call, you consent to us contacting you by email, phone or text about your enquiry and our services. Marketing emails include an unsubscribe link, and you can opt out at any time. Message and data rates may apply to texts. Service-related messages about your account, billing or campaigns aren't marketing and will continue while your engagement is active. How we handle your information is set out in our Privacy Policy.

18. Events outside our control

Neither party is liable for delays or failures caused by events beyond its reasonable control, including platform outages or policy changes, internet or hosting failures, natural disasters, civil unrest, epidemics, strikes, or acts of government.

19. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws rules. If a dispute arises, both of us agree to first try in good faith to resolve it informally by contacting the other. If that doesn't work within 30 days, the dispute will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware, and both parties consent to that jurisdiction. Each party may still seek injunctive relief in any court to protect its intellectual property or confidential information.

20. Changes to these terms

We may update these Terms from time to time. The "last updated" date at the top reflects the current version. Material changes affecting an active subscription take effect at your next renewal, and continuing to use the site or services after an update means you accept the revised Terms.

21. General

• Entire agreement. These Terms, together with any written scope or proposal and our Privacy Policy, form the entire agreement between us on this subject.
• Independent contractor. We act as an independent contractor. Nothing here creates a partnership, joint venture, employment or agency relationship.
• Assignment. You may not assign these Terms without our written consent. We may assign them as part of a merger, acquisition or sale of our business.
• Severability. If any provision is found unenforceable, the rest stays in force.
• No waiver. Not enforcing a right on one occasion isn't a waiver of it.
• Survival. Sections on intellectual property, confidentiality, disclaimers, liability, indemnity and governing law survive termination.

22. Contact us

Questions about these Terms:

• Email: jawwad@thegrowthmaverick.com
• Phone: +1 754 344 5569
• Post: The Growth Maverick, 8 The Green, Dover, DE 19901, USA